Services

Complex operations, delivered on-time and within budget – our services focus on implementation, support and training.

Fast Track Voice Training

Process Engineering

Deployment

Training

Integration

Support

Methodology

e-Learning

Technology

Service

Support

Each customer has a unique business and systems landscape. Understanding the pulse of your organisation, its key deliverables and the processes that drive it is what makes our business model distinctive.

Our support team works with various individuals in your business through a number of communication channels and touch points, enabling us to deliver superior levels of support. Our methodology and escalation processes are extremely effective and are tailored to support your individual needs.

We provide 24×7 Support Service and associated SLAs to ensure we meet your system availability requirements.

Technology creating the framework of success at Drakes

WCS CSnx with Warehouse, Labour Management, Voice, and Booking Portal. Drakes Case Study – Click on the PDF to download the full study >> Having decided that WCS was their Warehouse Management System partner of choice, Drakes wanted to integrate a WMS that would streamline its operations, optimise store ful­filment and service levels and achieve […]

Musgrave unlocks greater productivity & efficiency with CSnx

How a successful WMS migration unlocked greater productivity & efficiency – A Case Study Musgraves wanted to upgrade to a modern WMS that would help them unlock greater productivity, efficiency and streamline critical processes The platform needed to support real-time processing, big data, mobile, automation, ecommerce, SaaS delivery and more. They reviewed the market to find […]